I’m a manager at a grocery store, so I get awesomely rude customers on a daily basis. Every Wednesday is senior discount day. You have to be 55-60 to qualify for the discount. Needless to say, Wednesdays are tense. Lots of seniors, and lots of other people who don’t want to deal with the seniors. … Read more
Years ago, I worked in a 24 hour call center. It wasn’t a bad job, but I was always getting pushed to the night shift. On the other side of the call center was a claims department that only worked the M-F, 9-5 shift and I jumped at the chance when a spot opened there. … Read more
A man wrote a letter to a small hotel in a town he planned to visit on his holiday. He wrote: I would very much like to bring my dog with me. He is well-groomed and very well behaved. Would you be willing to permit me to keep him in my room with me at … Read more
(I am a waitress at a high-end restaurant. This night, I am particularly rushed and upset, and make a few customer service mistakes while serving a customer.) Customer: “I’d like to speak to your manager, please.” Me: “Sure, may I ask what about?” Customer: “About you.” (My manager is very strict, and he doesn’t believe … Read more
Hero of the day: 19-year-old Dairy Queen manager, Joey Prusak. He was serving a blind customer when the man dropped a $20 bill without knowing it. The woman in line behind him quickly picked it up and … tucked it in her purse. Prusak asked her to give it back, she refused, and the teen … Read more
Mary is the proprietor of a bar in Dublin . She realizes that virtually all of her customers are unemployed alcoholics and, as such, can no longer afford to patronise her bar. To solve this problem, she comes up with a new marketing plan that allows her customers to drink now, but pay later. She … Read more
So I am at Home Depot today and the older gentleman in front of me shows his ID for a veterans discount. The clerk tells him he does not qualify for a discount so the gentleman asked to see a manager. They ask me to go to another line because this may take a few … Read more
A man and a young teenage boy checked in to a hotel and were shown to their room. The two receptionists noted the quiet manner of the guests, and the pale appearance of the boy. Later the man and boy ate dinner in the hotel restaurant. The staff again noticed that the two guests were … Read more
This is an actual letter from an Austin, Texas woman sent to Proctor and Gamble regarding one of their feminine products; it was PC Magazine’s 2009 Editors’ Choice award-winner for the best letter sent via e-mail. Dear Mr. Thatcher, I have been a loyal user of your ‘Always’ maxi pads for over 20 years and … Read more
A young guy from North Dakota moves to Florida and goes to a big “everything under one roof” department store looking for a job. The Manager says, “Do you have any sales experience?” The kid says “Yeah. I was a vacuum salesman back in North Dakota.” Well, the boss was unsure, but he liked the … Read more
There is a factory in Northern Minnesota which makes the Tickle Me Elmo toys. The toy laughs when you tickle it under the arms. Well, Lena is hired at The Tickle Me Elmo factory and she reports for her first day promptly at 8:00 am. The next day at 8:45 am there is a knock … Read more
A married couple is traveling to visit family by car. Being seniors, after almost eleven hours on the road, they were too tired to continue and decided to get a room. They only planned to sleep for four hours and then get back on the road. When they checked out four hours later, the desk … Read more
Mark Meadows is no stranger to the public eye, but not because he wants attention. The local owner of a Birmingham, AL, Chick-fil-A, Meadows is known around those parts for being something of a Good Samaritan. Last year, for instance, when the “Snowpocalypse” blanketed parts of Alabama with snow and stranded motorists along Highway 280, Meadows … Read more
I am totally deaf in my left ear and partially deaf in my right. I wear a regular hearing aid in my right ear and have a cochlear implant in my left. I’m now 19, and working in a very posh restaurant. I’m serving a party of 10. There is a couple who comes in … Read more
We’ve all felt our legs going a bit wobbly when we’ve had a pint or several, but generally the pubs we all frequent have pretty level floors. However, if your local is the aptly named Crooked House in Himley, Staffordshire, you’ll know that the floors of this one are a little more wonky than normal. The bent … Read more